Privacy Policy

Your Privacy is Important for Us


SPI Launchpad is committed to ensure that we serve you and your requirements in most efficient manner. And while doing so, we ensure that your privacy is well-protected. In order to ensure that we deliver our commitment, we keep transparent processes about the data we collect about you, how it is used and it is never shared with any third parties with or without our conscious efforts.

This Privacy Policy is applicable when you use our website, visit a live demonstration of the product on the website and query us using any of the forms on the website. While querying us for any of the products or services offered by SPI Launchpad, we seek your consent to allow us to communicate with you and share details as requested by you.


Introduction

Our users (“Members”) share details such as their name, email address, country, phone number, exchange knowledge and the nature of their requirements with us. This content and data is only viewable to our employees (“Team Members”).

We use the term “Listed Countries” to refer to countries in the European Union (EU), European Economic Area (EEA), and Switzerland.


Data Controllers and Contracting Parties

If you are a resident from any of the “Listed Countries” or anywhere across the globe, SPI Management Europe Limited will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services; you are entering into the User Agreement with SPI Management Europe Limited.

As a Member of our Services, the collection, use and sharing of your personal data is subject to this Privacy Policy and updates.


Change

SPI Management Europe Limited (“we” or “us”) can modify this Privacy Policy, and if we make material changes to it, we will provide notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. If you object to any changes, you may notify us through our website, email or phone call to unsubscribe you or to remove your personal data.

You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy.


1. Data We Collect

1.1 Data You Provide to Us

You provide data when you (i) sign-up, (ii) purchase any of our products or services and/or (iii) share a query using any of the forms for our products or services.

This Data Includes

For activities (i) and (iii) listed above you share data including your name, email address, mobile number, password, country and domain or website name. If you are buying any of our products or services, you share all these details and also share your address of communication, billing information (e.g. credit card), and your store admin details for backend access. We never save your credit/debit card details.

1.2 Cookies

Cookies consist of portions of code installed in the browser that assist the Owner in providing the Service according to the purposes described. Some of the purposes for which Cookies are installed may also require the User's consent.

Where the installation of Cookies is based on consent, such consent can be freely withdrawn at any time following the instructions provided in this document.

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Analytics collected directly (This Application) This Application uses an internal analytics system that does not involve third parties. Personal Data collected: Cookies and Usage Data.

1.3 New Data Integration

In the event of new data integration, we would require access of your database. Kindly note that this data is never stored by us on our database.

1.4 Data Migration

In the event that you already have a database, and require us to migrate this data due to an upgrade or maintenance activity, we would need an access and also need to store this data for a period of time until which we make your project live. Upon approval of the client for the Project, we flush this data and do not maintain the copy of it whatsoever.


2. How We Use Your Data

We use your data through activity (i) and (iii) to fulfill your requirement through interacting with you to ensure your query is handled in the most efficient manner. Through activity (ii) we aim to provide products or services you ordered, provide support, personalize and develop our services to serve you better.

We never share your data with any third parties. In the event of having a local copy of your store for development purposes, we clean the data at regular intervals. In these specific instances we act as “Processors” for your end customers’ data.


3. Choice/Opt-out

Once you are registered at the our site, you will have the option at any stage to inform us that you no longer wish to receive future services, e-mails and you may “Unsubscribe”, “Opt-Out” or by sending Unsubscribe Request on [email protected].